![]() All information is anonymous.Īt the time of this writing, there are two DMX universes worth of people (1024) who have signed a Change.Org petition calling on Vectorworks to discount their pricing during the COVID-19 crisis. ![]() If you are so inclined, please consider inputing your information here. Some fellow users have put together a survey to collect information about the VW user base. So, as I theorized in my original post, this offer from Vectorworks does not actually address any of the underlying issues – it’s just an empty PR gesture that, once again, misses the core point of our complaints and problems. If the user returned after their 2021 renewal date, they would need to pay to upgrade their license to v2021 ($1000+) and then enter into a new Service Select agreement at the then-current rates, which, in this particular user’s case, would represent an increase of $100/year. If the user returned before their 2021 renewal date, they would pay the deferred renewal costs in full, and then would again be responsible for a new renewal on their 2021 date. The account representative stated that the total cost to reinstate a suspended license under this program would depend on when in the year the user decided to start their service again. ![]() I have changed dates/fees to make the response not personally identifiable. Here’s one that confirms the question I posed in the original post about just what this one-year deferment entails. Since first posting this blog post last week, I’ve been getting a handful of messages from fellow users who have been forwarding me messages that they have received from their account reps. ![]()
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